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Cinefile help desk

Keep every movie memory on the reel.

Start with whatever ticket you have. Cinefile keeps the original safe, helps identify the screening, and lets you confirm every detail before it joins your archive.

01

Add a ticket

Open your profile and choose Add a ticket. Upload a screenshot, photo, PDF, or shareable pass, or enter the screening manually.

Open your profile
02

Review before filing

Cinefile stages imported details for confirmation. Correct the movie, theater, showtime, format, row, or seat before saving the stub.

03

Know what stays private

Original uploads, seat details, notes, and account information stay private. Publishing a profile shares only the collection details you choose.

Privacy settings
04

Fix, recover, or export

Edit saved stubs at any time, restore recently deleted tickets from Trash, and create a portable archive-and-profile backup from Data & Safety.

Data & Safety

Quick answers

Before the feature starts.

Is my archive public?

No. Every account and original starts private. Public profiles are optional and can be turned off again whenever you want.

Which pass files can Cinefile import?

Cinefile accepts .pkpass files when they can be shared. You can also upload a screenshot or PDF, paste a link, or enter the screening manually.

Can I fix a ticket after saving it?

Yes. Open the stub, choose Edit, review the changes, and save. The attached original remains untouched.